FAQs

We love questions. Especially the frequently asked ones. There is nothing worse than an unhelpful FAQ section so we’ve tried really hard to cover everything off here but if there’s anything we missed, just drop us an email here.

Our 3 most common questions

How do I change my donation amount?

How can I review or change which partner charities I support?

How do I find my annual donation receipt at the end of each financial year?

Personal Giving

Donating

How can I donate my 1%?

How do I donate via Online Banking?

Do I have to donate exactly 1%?

Does One Percent Collective take a cut?

Can I set up my donation through payroll giving?

How do I change my donation amount?

My bank account has changed, what do I do?

Can I take a giving holiday for a while?

How do I cancel my donation?

Tax

How do I claim my tax rebate in New Zealand?

Can my tax rebate be redirected back to the charities I support?

Can I claim a tax rebate if I don't live in New Zealand?

Charities

How do I change which charity or charities I support?

How do you select partner charities?

About Us

How does One Percent Collective cover its operating costs?

How do I unsubscribe from updates?

Can I read your privacy policy?

Business Giving

Donating

How is business giving different to personal giving?

How can my business donate 1%?

How can my business donate via Bank Transfer?

How do I calculate 1% of my business income?

Do we have to donate exactly 1%?

What if our business’ 1% changes each year?

My business pays by bank transfer and has changed banks, what do I do?

Does One Percent Collective take a cut?

My business income varies up and down, what if we need to take a giving holiday for a while?

My business already gives via a personal One Percent Collective account. Do I need to switch to a Business account?

What if we need to stop our business giving?

Tax

How does business giving get treated at tax time in New Zealand?

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