We love questions. Especially the frequently asked ones. There is nothing worse than an unhelpful FAQ section so we’ve tried really hard to cover everything off here but if there’s anything we missed, just drop us an email here.
How can I donate my 1%? . . .
You can donate 1% of your income via online banking or credit card, plus you can choose what frequency suits you best. Your donations are processed through One Percent Collective but 100% of the money goes directly to your chosen charities. With credit cards there is a 2.9% + 30c transaction fee, we give you the option to cover those fees so your charities get 100% of your donation. Joining takes less than 5 minutes, give your 1% here.
How do I donate via Online Banking? . . .
Donating your 1% via online banking is the easiest and most popular way for those based in New Zealand as you are in full control and you avoid fees. Once you’ve filled in the sign up form and chosen the charity or charities you’d like to support, you will be provided with our account details so you can simply hop over to your online banking site and set up your donation for the amount and frequency you chose. If you choose to donate via online banking, a receipt of all your donations will be emailed to you at the end of the tax year. This way you can claim a third of your money back at the end of the tax year if you are a taxpayer in New Zealand. Donate here.
Do I have to donate exactly 1%? . . .
We’re not big believers in rules and regulations round here. The One Percent Collective is built on three values; Be Open, Be Human, Be Real. There is no mandatory donation amount but we believe that 1% is something that everyone can spare. We have many people donating more than 1% so in the end it’s down to you to decide but we do encourage you to give at least 1% if you can.
Does One Percent Collective take a cut? . . .
Nope, your donations are processed through One Percent Collective but 100% of the money goes directly to your chosen charity or charities. We are adamant that 100% of all donations reach your chosen charities and not a penny be spent on running One Percent Collective. This is why we take no cut from donations and instead find more creative ways to cover all our running costs such as the Future 50, foundations and corporate sponsors.
Can I set up my donation through payroll giving? . . .
While payroll giving is a super simple system for employees, it's a wee bit tricky on our end to see which individual is making the donation. Because of this all payroll giving donations will be shared evenly between all our current partner charities. If you'd prefer to select your exact charities, please use online banking or credit card payments through our regular sign up form.
If you are happy to continue with payroll giving and to share your donation amogst all partner charities, then you absolutely can as long as your employer is happy to set this up for you. First step is to ask them if they support payroll giving. If they say yes, please click here to download a one page PDF which will explain how to set it up. If they say no, you may have to donate via online banking or credit card instead.
How do I change my donation amount? . . .
If you are paying by online banking, simply login to your own online banking, find your recurring donation payment and update the amount.
If you are paying by credit card you can login to your account here and update your amount through the payment plan section. Alternatively if you hate remembering passwords and logins, just email us here, tell us the new amount and we'll update it for you.
My bank account has changed, what do I do? . . .
You simply need to ensure your old automatic payment from old bank is cancelled, then set up a new automatic payment from your new account. If you don't have our bank account number handy, we have it all on this page.
How do I cancel my donation? . . .
We'd be sad to see you go, but we understand that we all have different commitments in life and things change! You can login to your account here and simply cancel your current donation plan, otherwise just email us here and we can cancel it for you.
If you donate via online banking you need to delete your automatic payment through your own personal online banking. If you donate via credit card, we will cancel your donations.
Why is $5 the minimum donation amount? . . .
To claim a tax rebate on your donations in New Zealand, each individual donation must be $5 or more. If you are interested in donating a small amount, you might want to just select fortnightly or monthly, that way it keeps admin down and fees to a minimum if you are donating via credit card.
How do I claim my tax rebate in New Zealand?. . .
If you are a New Zealand taxpayer you can claim up to a third of your donation back at the end of the tax year. We will send you a donation receipt each April. This receipt is to be returned to the IRD along with an IR526 form. The IRD will send you this form, however you'll find you can also do this online at the end of each tax year.
If you have made your donation in a company name you can also claim against your donation. There is a section in your IR4 where you will need to enter the amount donated or if you are lucky enough to have an accountant take care of all the numbers then just pass your donation receipt on to them.
Can I claim a tax rebate if I don't live in New Zealand? . . .
Sadly, unless you are a New Zealand taxpayer you cannot claim any rebate on your One Percent Collective donation. Instead you shall just have to give yourself a well-deserved pat on the back for how awesome you are.
How do I change which charity or charities I support? . . .
You can change which charity or charities you donate to at any time by logging into your account here and simply ticking your new selection of charities. Or simply email us here and we'll update your account for you.
How do you select partner charities? . . .
We work with Kiwi-based charities who meet our criteria, believe in our Collective values and meet our commitments. They’re annually reviewed by our board of trustees and receive regular untagged funding to do their thing. You can see all the criteria here.
How does One Percent Collective cover its operating costs? . . .
We started out pickpocketing but that clashed with our values so we tried street miming and dog grooming but the market demand for both services was pretty low at the time. So instead we came up with an innovative idea to tap into the collective generosity of some incredible individuals and cover all our startup costs in one go. We called it the Founding 40. Forty one-off donations of $20 a week for one year that helped us bring One Percent Collective into the world. We've since adopted this model for our continued core costs, now with a group of 50 who form the Future 50, donating $20 a week on an ongoing basis. We are also extremely lucky to have generous corporate supporters who help cover running costs of the Trust, you can read all about them here. This means we can keep our running costs and our donors' 1% donations completely independant. Without the generosity of the Founding 40, Future 50, corporates and some generous foundations we would not be able to do what we do.
Do you have any jobs or internships? . . .
We’re a very small team and crew of volunteers and we run a tight ship here so it takes the right person to roll up their sleeves and muck in. However, we would love to hear from you if you think you have the goods. Visit our volunteer roles page to learn more.
Website and emails
Who designed your sexy website and logo? . . .
We have some incredibly talented people working tirelessly to make One Percent Collective look this good. The graphical element of our logo was designed by the wonderful Sarah Maxey, a typographer based in Wellington. Our original website was designed by Francis Cheetham, with development by Inject Design. The site you are now looking at has been designed in house by our crew with an insane amount of volunteers helping us with UX advice and ideas. Our sign up form was built by an absolute superstar in our world, a generous guy called Julian, we call him the wizard, learn more about him and 1000minds here.
Who creates your icons? . . .
We use Noun Project to source beautiful icons that help us explain what we do. On the current site, you will see icons from the following people: iconsmind.com, Alfredo Hernandez, David and arejoenah. Learn more at thenounproject.com
How do I unsubscribe from updates? . . .
Blast! We’re sorry we didn’t make it interesting enough to keep you. Don’t forget that this is the place you’ll find our One Percent Collective charity impact stories, inspiring interviews and events. However, if that’s not your thing and you still want to unsubscribe, you will find the unsubscribe link at the bottom of any past newsletters you have received from us.
You sure can. View it here.